Last updated: January 2026
By accessing or using Callem's services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
Callem provides an automated missed call text-back service that sends SMS messages to callers when you miss their calls. Our service includes AI-powered voice assistants, automated text messaging, conversation management, and related features designed to help businesses never miss a customer.
To use our services, you must create an account and provide accurate, complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You agree not to use our services to:
You are responsible for ensuring your use of our text messaging services complies with all applicable laws, including the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, and carrier guidelines. You must have proper consent from recipients before sending messages and honor all opt-out requests promptly.
Subscription fees are billed monthly or annually as selected. All fees are non-refundable except as required by law. We reserve the right to change our pricing with 30 days notice. Failure to pay may result in suspension or termination of your account.
Callem and its licensors own all rights, title, and interest in the service, including all software, designs, and content. You may not copy, modify, distribute, or reverse engineer any part of our service without written permission.
To the maximum extent permitted by law, Callem shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, or goodwill.
We strive for high availability but do not guarantee uninterrupted service. We may modify, suspend, or discontinue any part of our service at any time. We will provide reasonable notice before any material changes.
Either party may terminate this agreement at any time. Upon termination, your right to use the service will immediately cease. We may terminate or suspend your account immediately for violations of these terms.
We may update these Terms of Service from time to time. We will notify you of any material changes by posting the new terms on this page and updating the "Last updated" date.
If you have any questions about these Terms, please contact us at: hello@callem.us